Ruck Thai Policy
WHAT INFORMATION WE COLLECT FROM YOU.
Personal Information vs. Non Personal Information. Our primary goal in collecting information from you is to provide you with an efficient and helpful experience while using the Website. In order to do so, the Website collects two types of information about you, Personal Information and Non Personal Information. Personal Information refers to information that lets us know the specifics of who you are and which can be used to identify, contact or locate you. We may also collect and use Personal Information to verify your identity when you are making purchases via the Website. Examples of Personal Information include your first name together with your last name, your credit card number, your mailing address and/or email address, and your phone number.
Generally, we collect Personal Information when you use the Website to make product purchases, fill out surveys, correspond with us, choose to submit testimonials, stories, photos or the like to the Website, or otherwise volunteer information about yourself . Non Personal Information refers to information that does not by itself identify you or a specific individual. Examples of Non Personal Information we may collect include demographic information, which web pages of ours are most often visited and which of our products are either receiving the most purchases or website visits. We may collect Non Personal Information through any of the methods discussed above as well as automatically through use of industry standard technologies.
If you order your food from the restaurant, you will receive confirmation email containing your order details. We will attempt to deliver your food by our driver within 45 minutes; however if our kitchen is busy delivery will take a little longer. If you wish to query a delivery please contact us at (02) 9810 1544.
After ordering online, you will receive an email confirmation from us containing your order details (if you have provided your actual email address). We will normally confirm receipt of your order within a few minutes of ordering. If you wish to query a delivery please contact us at info@RuckThaiRestaurant.com.au or (02) 9810 1544.
Any food purchases made either from our website or directly from the restaurant are not valid for refund and cannot be exchanged for cash.